Application Background: How to provide fast and convenient services to tourists? How to present local characteristics and scenic highlights to tourists in a timely and accurate manner? How to establish a safety mechanism to ensure tourist safety? How to understand tourist activity levels for timely command and dispatch? How to manage data related to roads, attractions, and facilities within the scenic area? In the era of the Internet of Things and big data, and with the continuous innovation of various smart hardware, scenic areas of all sizes are showcasing their unique strengths, embracing the internet, introducing new equipment, and operating new technologies to attract more tourists. Under this major trend, smart tourism has emerged!
Significance of Development:
With social development and the current state of the tourism industry, the market is booming, and service demands are increasing year by year. There is still room for improvement in service quality. To enhance the visibility of tourist attractions, facilitate visitor access, and establish a positive service image, CHISEN has developed a multimedia touchscreen query system to showcase the beauty of scenic spots. During development, the system fully considered the ever-expanding nature of tourism products and the diversity of users. It adopts a universal touchscreen kiosk query system model combined with the characteristics of China’s tourism industry. This system integrates various information needed for tourism, presenting it as a cohesive whole to tourists for convenient use.
Operating Locations:
At the entrance of the scenic area, in the ticket hall, next to restrooms, in corridors, and within the scenic area itself.
Solution Concept:
Based on big data analytics, tourists will no longer be blindly following trends in dining, accommodation, and sightseeing; everything will be transparent and accounted for. This will enhance the tourist experience at scenic spots, help them capture online tourism business resources, and upgrade traditional scenic spots into smart scenic spots, thereby increasing their absolute competitiveness. Scenic spot self-service terminals typically consist of a human-machine interface, allowing users to operate according to device prompts. Examples include bank ATMs and subway ticket machines. The invention of scenic spot self-service kiosks has greatly facilitated people’s travel and services, and is considered one of the greatest inventions of the 20th century. In addition, some supermarkets and stores also have scenic spot cash registers, such as coupon printers and bank queuing machines. Scenic spot self-service kiosks are widely used in banks, subways (high-speed rail), and other places where queuing is required. These devices allow users to intelligently conduct various business transactions entirely through computer display terminals (computer system input and output devices).
Free Charging in Scenic Areas: Provides free charging for tourists, making travel more convenient.
Scenic Area Weather Forecast: Includes air pollution index, temperature and humidity index, and travel suggestions.
Scenic Area Map Navigation: Provides on-screen guidance for tourists unfamiliar with the route.
Scenic Area Announcements: Includes event announcements, emergency notices, and tourist warnings [no smoking, hygiene information, etc.].
Voice Emergency Notifications: Provides voice broadcasts in case of emergencies and guides tourists to safety.
Solution Features:
- Scenic Area Information Search: Includes scenic area VCD introductions, categorized searches for attractions, hotels, shopping, medical facilities, etc., fuzzy search for scenic areas, attraction information search, and optimal route search between attractions.
- Comprehensive City Search: Includes search for accommodation facilities, catering facilities, shopping facilities, business facilities, entertainment facilities, tourist routes, travel agencies, and yellow pages.
- Transportation Route Search: Includes city transportation routes, city bus schedules, and transportation within the tourist area.
- Local Specialty Search: Includes search for local specialties, famous dishes, and unique tourism products. V. Other features include background music playback control, city VCD presentation, tourism B2B functions, online browsing, digital video recording, and videophone functionality.
- An interface is reserved for playing video clips. This will allow for the playback of television and video clips from scenic areas in the future.
During software design and testing, content can be added, deleted, or adjusted according to the needs of the tourism department without affecting the overall structure.
